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These are commitments, not aspirations. Where we cannot yet meet one in full, we say so on this page.
Raising a concern
If you have a concern about the conduct of anyone connected to ZARA Tanzania Charity — staff, volunteers, partners or travellers — tell us. You do not need to be certain, and you do not need evidence. It is our job to look into it.
Raise a concern confidentially
Mark an email “Safeguarding concern” and it is read as a priority. If a child is in immediate danger, contact the local authorities first, then tell us.
What we commit to
No identifiable image of a child without consent
A photograph of an identifiable child is not published on this site unless a documented release from a guardian is on file.
Anyone working with children is background-checked
Volunteers whose placement brings them into contact with children are checked before placement. That check is a condition of the placement, not a formality, and it is not waived for short stays.
People are named only when they agree to be named
Subjects of stories and photographs are named when they consent to be named, and are asked again before anything is republished. We do not publish before-and-after photographs of children, or anonymous close-ups.
Communities are not a visitor attraction
Project visits by travellers are arranged with the community in advance, on terms they set. Visitors are briefed on what may and may not be photographed.
Child sponsorship correspondence
Sponsors receive progress notes about the child they sponsor. All correspondence passes through the programme team in Moshi: it is read before it is sent in either direction, and no contact details are exchanged between a sponsor and a child or their family. About student sponsorship.
How to raise a concern
Anything about the safety or wellbeing of a child or adult in our projects goes straight to the team in Moshi, by whichever route is easiest for you. You do not have to be certain, and you do not have to give your name. A concern that turns out to be nothing costs us an hour; one that goes unreported costs a great deal more.
Last updated 1 October 2026. The named safeguarding lead and the full written policy will be added once ZARA supplies them.